I convinced my family to convert our phone service to Vonage VOIP phone service. Although we were comfortable paying $100 in monthly bills for less features to the local provider, we needed to make a change.
Compare my small personal story and Seth's post on inspiring change to initiating change for large organizations. I've heard companies spending $10k to create a performance report for an executive group. It was highly complex and detailed and gave them exactly what they wanted.
What was surprising was the number of similar requests over the years that could be made to the IT department. It was time for IT and management groups to take that step back and start asking, "would we be better off moving to an efficient reporting or BI system? Would we save money and have our people be more efficient in the long run? Could we make money leveraging our data?"
Our new phone service saves us more than 50% on our monthly bills but we had to initiate change. A company should realize financial, business process, and cultural benefits when building a business intelligence or performance management system.
Ask yourself, what are your costs for reporting? Are you getting the information you need (want)? How timely do you receive your requested information? Within a day? A week? A month?
It could be time to think of making that change.
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